General Motors named in class action lawsuit over defective air conditioner in vehicles

General Motors

The complaint alleges that the air conditioning unit sold in certain GM vehicles is defective resulting in system failure during normal, everyday use. According to the complaint, two defects in the system cause refrigerant to leak out. The absence of refrigerant prevents the evaporator from becoming cold, causing the system to blow hot air into the car’s passenger compartment and, in some cases, causing other parts of the system to fail.

The first defective component is the line leading from the compressor to the condenser. This line consists primarily of an aluminum tube connected to a rubber hose. On information and belief, this line can fail in two ways. First, the aluminum tube can become disconnected from the rubber hose, creating an opening in the line that can allow refrigerant to escape. Second, the aluminum tube itself has a material defect that can allow the tube to rupture, also allowing refrigerant to escape.

The second defective component in the air conditioning system of the Class Vehicles is the condenser itself. On information and belief, the original condenser has a material defect that renders it unable to withstand the day-to-day normal operation of Class Vehicles. On information and belief this defect is most likely due to: (i) the use of an inadequate material to build the condenser, (ii) the use of an insufficient amount of material in the manufacture of the condenser and/or (iii) inadequate weld.

 

The Vehicles involved in this case include:

Cadillac Escalade and Escalade ESV, model years 2015 to date;

Chevrolet Suburban, model years 2015 to date;

GMC Yukon and Yukon XL, model years 2015 to date;

Chevrolet Tahoe, model years 2015 to date;

GMC Sierra 1500, model years 2014 to date;

GMC Sierra Heavy Duty, model years 2015/2016;

Chevrolet Silverado 1500, model years 2014 to date; and

Chevrolet Silverado Heavy Duty, model years 2015/2016

COMPLAINT


Mitch v. said
232 days ago
My 2015 GMC Yukon air conditioning doesn't work. I took it in for service and they said it is the same issue mentioned above.


Tim J. said
216 days ago
Bought a 2014 chevy silverado, have had same issues with the air condition system.


Chad D. said
213 days ago
my 2015 Suburban LTZ has these symptoms also. Of course GM says up to 60,000 miles, but its been 8 months since we needed AC in minnesota so now im over 60k when i find the issue.


Marianne B. said
206 days ago
My 2015 Chevy Suburban needed the defective condenser replaced this week. Cost me $900+ out of pocket.


ALLEN W. said
206 days ago
I have the same ac problem on my 2014 Silverado 1500.


Chris D. said
204 days ago
2015 gmc Sierra 1500. Same exact issue. I hope they pay!


Chris D. said
204 days ago
2015 gmc Sierra 1500. Same exact issue. I hope they pay!


jeff s. said
202 days ago
Brand new 2018 Silverado 1500 with no A/C at 3000km. New condenser on order under warranty but dealership advised they have 20 on backorder with no ETA in sight. this is going to be a hot uncomfortable summer.


said
202 days ago
2015 Chevy Tahoe with no ac the dealer said it would be over 1800to fix and I’m over 60 k miles


Gerardo T. said
201 days ago
Ac stopped working, did a lot of research online and found this is a known issue. Called customer service for GM and was informed I do not meet the requirements for the extended coverage due to the fact that I have 64k miles , which exceeds the 60k maximum for the extended coverage on the AC unit


James B. said
198 days ago
2014 GMC Sierra with 62k miles, leak in the condenser.


Samantha C. said
188 days ago
I have a 2015 Chevy Silverado 1500 that my air conditioning compressor went out. I need to talk to an attorney who can help me get it fixed. I was told it was going to cost me $1,500 to get it fixed.


Jordan R. said
187 days ago
WTF... My A/C stopped working today and is blowing hot air. I just purchased this 2015 Yukon SLT (used) with under 55k miles. I will have to take it out to the dealership tomorrow and see what they say. So pissed right now reading about this and the fact that this is not considered a recall or GMC not having available parts for corrective actions... I purchased this vehicle because I got tired of spending money on my last vehicle for upkeeps...


Todd S. said
186 days ago
I had my evaporator go bad with a crack in the weldement


Todd T. said
186 days ago
Same problem A/C stopped working.


DANIEL G. said
185 days ago
Is a 2015 traverse in this to I'm having major issues 1 month out of warranty even though I took it in for the same problem once before and they said it was fine


manuel f. said
184 days ago
I have the same issue the hose, condensor and compressor are faulty.


Lee M. said
184 days ago
I bought a 2015 GMC sierra and the compressor went out with 40,000 miles and the condenser went out with 67,000 miles. Dealer want admit there's a problem


Michelle P. said
181 days ago
Same issue


Stacy P. said
180 days ago
Have a 2009 Chevy Traverse and have had trouble with the air for over 3 years. It started with a hissing sound when the air was on and now the system just blows hot air and the ac light will flash 3 times and go off. I have read on many forums about numerous owners of Chevy Traverse vehicles having similar problems from all years 2009 until present. Will the Traverse model be included in this lawsuit?


Michael B. said
179 days ago
2014 Chevy Silverado 46K miles. A/C stopped cooling took to dealer. Was told condenser had a crack in it. Rep said maybe I ran over something. Did some research and found out about all the issues and complaints. Dealer said there was no recall in effect. Cost me 1600.00 to fix.


Rich H. said
167 days ago
I’m having the same issue on my 2014 Chevy Silverado 1500. Ac stopped blowing cold air 58k miles on it


david p. said
164 days ago
my ac system failed on my 2014 Silverado, did a leak test, and it is the faulty weld on the condersor..failed at 70,000 miles


Dennette G. said
160 days ago
Ac started blowing hot air in 2015 Tahoe at 54k miles. Was told it was condenser by dealer and known issue so would be covered under warranty...was also told the compressor was bad and needed to be replaced and wouldn't be covered under warranty


Scott M. said
159 days ago
My compressor went out over the weekend. I have a 2015 GMC Sierra - 75K miles.


Joanha S. said
159 days ago
I bought a 2011 GMC Acadia on 01/19/2017 with 68000 miles on it. And about 72000 miles the AC went on my vehicle. It took my mechanic a year to find out that the rear AC lines rotted out. When I asked the dealer about it and they told me that I should have had it checked while it still had the 60 day warranty on. I'm sorry but no one uses their AC in the winter , I told them . They started it wasn't tier problem. Yet the fix is a dealer only fix. I also called the corporate office and they stated the same thing.


Jeff L. said
154 days ago
2014 GMC Serria, bought with ~50k miles 6 months ago. A/C stopped working ~6 weeks ago. Brought it to the dealership, it is a Certified GM vehicle so it will get fix under warranty, however it is taking 4 weeks to get this resolved (during the hottest summer in a long time!) My concern is after it is fixed is how long will this last until is breaks again. Always have owned GM vehicles, I might get this fixed and go Ford...very sad GM.


Jeff L. said
154 days ago
2014 GMC Serria, bought with ~50k miles 6 months ago. A/C stopped working ~6 weeks ago. Brought it to the dealership, it is a Certified GM vehicle so it will get fix under warranty, however it is taking 4 weeks to get this resolved (during the hottest summer in a long time!) My concern is after it is fixed is how long will this last until is breaks again. Always have owned GM vehicles, I might get this fixed and go Ford...very sad GM.


Jeff L. said
154 days ago
2014 GMC Serria, bought with ~50k miles 6 months ago. A/C stopped working ~6 weeks ago. Brought it to the dealership, it is a Certified GM vehicle so it will get fix under warranty, however it is taking 4 weeks to get this resolved (during the hottest summer in a long time!) My concern is after it is fixed is how long will this last until is breaks again. Always have owned GM vehicles, I might get this fixed and go Ford...very sad GM.


Jeff L. said
154 days ago
2014 GMC Serria, bought with ~50k miles 6 months ago. A/C stopped working ~6 weeks ago. Brought it to the dealership, it is a Certified GM vehicle so it will get fix under warranty, however it is taking 4 weeks to get this resolved (during the hottest summer in a long time!) My concern is after it is fixed is how long will this last until is breaks again. Always have owned GM vehicles, I might get this fixed and go Ford...very sad GM.


Jeff L. said
154 days ago
2014 GMC Serria, bought with ~50k miles 6 months ago. A/C stopped working ~6 weeks ago. Brought it to the dealership, it is a Certified GM vehicle so it will get fix under warranty, however it is taking 4 weeks to get this resolved (during the hottest summer in a long time!) My concern is after it is fixed is how long will this last until is breaks again. Always have owned GM vehicles, I might get this fixed and go Ford...very sad GM.


Mike P. said
154 days ago
I am having the same issue. 2 condensers now just received new comperessor, line sets integrity Chevrolet replaced a condenser a couple months ago and it’s dead now.


Justin H. said
143 days ago
I have a 2014 Silverado and the AC went out at 58000 miles.


Amanda L. said
142 days ago
I have a 2015 Tahoe my air conditioning stopped working. I took it to the dealership who said it was out of warranty and I would have to pay full price. I had no choice but to replace it. My air compressor, condenser, belt and to top it off said my radiator had a leak. 3310$ later


Jeff S. said
136 days ago
My 2015 Suburban AC Compressor failed, and when it seized internally, in addition to the belt breaking, metal fragments were sent throughout the AC System. My AC Compressor, Lines, Condensor (everything except Evaporator) all needing replacing. My 2015 Suburban was purchased new 2.5 years ago. Quoted repair cost was ~$3000.


barry j. said
135 days ago
2014 sierra 1500. 76,000 miles. condenser leak. Took truck to a certified ASE mechanic, charged me $135 for diagnostic ck and recharge system.


Tracey N. said
128 days ago
My AC has currently stopped working I had it repaired once and it is now not working. I have a 2015 Chevy Tahoe.


Scott S. said
128 days ago
I have a 2015 Silverado 1500 condenser went out. 63K miles. Exactly what I have read is what happened to mine.


Charles S. said
126 days ago
2014 Silverado with same issue at 63700 miles.


Charles S. said
126 days ago
2014 Silverado with same issue at 63700 miles.


Julie N. said
124 days ago
2016 Chevrolet Suburban. Same issue. Took to dealership, $1300 for repair of condenser leaking.


John W. said
118 days ago
Just took my 2015 Silverado LTZ in for AC that stopped working. There is a hole in the compressor where every thing blew out. Waiting on call from my mechanic to find out how much has to be replaced and total cost. I did not bring it back to dealer 86,000 miles and I didn't want to give the them any $$ not to mention how many days they would take to getR done.


David B. said
117 days ago
My 2016 GMC Yukon SLT has a leak at the weld seam between the AC condenser and accumulator. The cost to repair is $1,200.


Karen F. said
114 days ago
GMC canyon 2015, compressor failed, GMC offered to pay some but I have almost 5o0 out of pocket, crazy truck is 3 years old.


Karen F. said
114 days ago
GMC canyon 2015, compressor failed, GMC offered to pay some but I have almost 5o0 out of pocket, crazy truck is 3 years old.


Amanda T. said
114 days ago
I had to pay $1700 on a new condenser and compressor for my 2015 tahoe


Courtney P. said
113 days ago
Just spent $1200 to replace a leaking condenser on my 2015 Chevy Surburban.


Jill S. said
111 days ago
I have more bad news. Purchased my 2015 Yukon new. Air conditioning condenser cracked at 33,800. Fixed on 6/11/2018 costing $913.09. Jumped in my truck today 8/27/18, broken again.


Mark B. said
111 days ago
2014 Silverado Z71 crew cab LT with issues on air condition which is the evaporator on the front. 67000 miles on vehicle that shouldn't be.


Roger F. said
110 days ago
I own a 2015 GMC Sierra Denali with 54,000 miles. The truck a/c quit blowing cold air. I took it to Chevy dealer who replaced the condenser for a cost of $1305.00. The service agent said it is a known problem.


Roger F. said
110 days ago
I own a 2015 GMC Sierra Denali with 54,000 miles. The truck a/c quit blowing cold air. I took it to Chevy dealer who replaced the condenser for a cost of $1305.00. The service agent said it is a known problem.


William B. said
106 days ago
Leak in refrigerant line


Lisa W. said
105 days ago
Had to repair a leak in my condenser. The leak was at the weld. This was on my 2016 Suburban. I called GM and they were no help, just told me I was outside the extended warranty for this issue due to my vehicle having 74,000 miles and the extended warranty only covering up to 65,000 miles.


Lateefah J. said
103 days ago
Some type of leak in the refrigerant line.


Adam A. said
100 days ago
2015 Silverado 1500, A/C quit working around 50,000 miles. Cost me over $700 to replace the cracked condenser. Mechanic said it was very common and had to do with a bad weld.


Adam A. said
100 days ago
2015 Silverado 1500, A/C quit working around 50,000 miles. Cost me over $700 to replace the cracked condenser. Mechanic said it was very common and had to do with a bad weld.


William B. said
97 days ago
a/c line under my 2014 enclave with 36,000 miles corroded and leaked , line had to be replaced


Shelia C. said
96 days ago
I have a 2015 Traverse and have spent close to $1000.
No, AC since June 2018.


Cristina B. said
94 days ago
My 2015 Acadia new off the lot has a leak at the evaporator core and condenser. They quoted be $2048 to repair. After my local dealership forwarded the repair cost to GM to cover it because they’ve been seeing a lot of it, GM denied financial assistance


Kathy B. said
91 days ago
I have 2015 Chevrolet Silverado Z71 and the air has gone out twice. First time was in 11/2016 while still under warranty. They said it was a cracked hose and replaced it. The second time was a couple of weeks ago. While driving I heard a pop and then a whistle and the air quit working again. Dealership said the condenser froze up and had to be replaced. No warranty this time and it cost about 1,400.00 to replace. I have around 55k miles on the vehicle and get it serviced regularly so I think it is ridiculous that it already has had two A/C repairs


Richard M. said
90 days ago
I had same issue my condenser has gone out of my 2015 Silverado


Edward S. said
89 days ago
Same here 2015 GMC Sierra 1500 bad condenser changed and I’m still having problems


Clay S. said
83 days ago
Wow just wow. This box simply isn't big enough to list all of the ways that I have been negatively affected by these issues, & the amount of disgust I feel for the way loyal customers like myself have been cheated & scammed.


Shelia C. said
72 days ago
I have a 2015 Traverse and at 50,000 miles my AC stopped working.


Krista C. said
68 days ago
My 2015 Tahoe LTZ air compressor/condenser a locked up and no longer works.


Kadin S. said
67 days ago
2014 Chevy Silverado LT, replaced the compressor in 2017 and now having to replace the condenser in 2018. Truck is no longer under warranty at 70k miles.


Ben S. said
54 days ago
I would love to see something done here. 50 thousand dollar truck with $1200 a/c repair under 60k miles!!


Alicia S. said
39 days ago
My air went out in my 2015 Chevrolet Silverado truck. It has less than 50,000 miles on it.


Ricky H. said
26 days ago
My ac went out on 2014 GMC Sierra, 73000 miles. Cracked a/c condenser,
Mckinsey Motors in Milton Fla wants $1300.00 to repair


Ricky H. said
26 days ago
My ac went out on 2014 GMC Sierra, 73000 miles. Cracked a/c condenser,
Mckinsey Motors in Milton Fla wants $1300.00 to repair

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