Chrysler recalls 2005-2010 Jeep Grand Cherokee vehicles over transfer case electrical failure


Chrysler Group LLC is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Chrysler will notify owners, and dealers will re-flash the final drive controller which governs the transfer case, with new software, free of charge. The recall is expected to begin in June 2013.

Barry B. said
1977 days ago
After recall work was done ,no longer able to shift into four wheel drive low range, worked fine before work was done and now being lied to. Is this free ,if not forget it.

Kristopher T. said
1859 days ago
I also have the no 4lo problem after recall and the dealer wants me to now pay for them to look at it and according to Chrysler HQ the are not aware of the issue with the N23 recall. Why are hundreds and hundreds of people having this issue

Brian S. said
1729 days ago
I purchased an 08 Grand Cherokee in May and when I was at the dealership I tried the 4wd lo and it didn't work. The salesman chalked it up to a "software update" and sent it in to service. It worked before I left the lot and when I tried it again in October it was not working. I've done some research online and found out this a very common problem. I've been waiting almost a week for the dealership to call me back to schedule service. I'm feeling swindled.

Scott M. said
1339 days ago
I have a 2008 Jeep Grand Cherokee. I took it in to a Jeep dealer for a recall update. The second I drove off the lot the wheels felt like they locked up and I could barely turn the vehicle. I took it back days later and was told the install didnt take so they downloaded it again. Again the "service 4 wheel drive" light came on and the wheels locked up. I took the Jeep in for the 3rd time to find that now I have multiple issues that stemmed from the recall. The dealership service manager admits to multiple issues with other customers and is trying to build a case against Chrysler to pay for repairs. Chrysler says they are not at fault and the issues arent connected. After doing some research I found this link where clearly an issue was discovered in 2013. The Jeep facebook page is littered with hundreds of complaints of the same issue. Still Chrysler states they are not at fault. The amount to repair my Jeep just of the residual issues stemming from this is in the thousands, even before including labor. When the service manager tells me there is a connection to the issues and after reading everything online (just search "Jeep N23 recall") I believe Chrysler is covering up while costing me my vehicle, which I can't even drive because of it's issues. Can anyone help??

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