Attorneys open investigation on potentially defective drive shaft center bearing in 2002-2010 Porsche Cayenne vehicles

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Attorneys have opened an investigation of the 2002-2010 Porsche Cayenne (First Generation Porsche Cayenne) vehicles which have an allegedly defective drive shaft center bearing that is prone to premature failure.  When the drive shaft bearing or its support fails, it may lead to extreme vibration and noise, and may damage the drive shaft itself, which would affect the drivability of the vehicle.

This is a common issue in the 2002-2010 Porsche Cayennes that reportedly was corrected in later model years. Porsche dealers typically require replacement of the entire drive shaft if the drive shaft bearing fails. This repair will can cost several thousand dollars.

If you have experienced this issue and wish to discuss your legal rights, please use the contact a lawyer box below, or share your story publicly by simply submitting a response.


Adam S. said
903 days ago
Just got this issue on wife's 2009 Cayenne. No recalls on this issue still. Need to get it checked out and definitely don't want to pay dealer price to fix it all.


Susan D. said
852 days ago
2008 Cayenne: drive shaft getting fixed as I type. Husband recalls it already having been replaced once at same dealer.


Marie S. said
845 days ago
Yes. I had to replace my drive shaft in a 2009 Porsche Cayenne. My mechanic told me about the defect. I am an Idaho resident and I purchased it in Idaho. Can I get reimbursed by Porsche?


brian j. said
829 days ago
i have this issue. have not driven car in months cause i thought it was my fault for some reason and it was going to cost a lot to fix.. this is def porsche issue.. no dought a safety recall should be in effect!!! I ALMOST DIED WHEN IT BROKE!! i was shifting gears and i was stuck in middle of road near Boston with rush hour traffic flying at me! thank God i got it to the side of road where it got towed. my extended warranty is over..


George S. said
557 days ago
I had to replace my drive shaft in my 2006 Porsche Cayenne S . My mechanic said this is a notorious problem. Can I get reimbursed for the repairs costs by Porsche?


Alison M. said
476 days ago
I own a Porsche 2004 Porsche Cayenne, This has been a problem for me as well. I was driving and all of a sudden I heard a thumping noise. I thought my tire was flat, but it was not. I dove it again and the noise got worst. I took it in and they told me my drive shaft was damaged. They mentioned that it was a common problem with Porsche. I paid lots of money to have it repaired.


Rick S. said
467 days ago
I own a 2009 Porsche Cayenne and just had the same problem. The problem started less than 4 miles from my house, I took to a foreign car specialist and they said originally it was the drive shaft bearing and that plus the drive shaft kits would be $650.00, they called me back later and said the full drive shaft needed to be replaced for several hundred more dollars.


David V. said
411 days ago
Hello!
I purchased my Cayenne 2009 approximately in the year 2013. A year and a half after owning it the center bearing of the driveshaft broke. Fortunately, I was covered by the warranty. But now I'm going through a frustrating situation where I've replaced one center bearing once and two complete driveshafts in the last 3 months. I don't know what is causing the problem but is draining my pocket. Can you please advise.


Michael Y. said
392 days ago
I have a 2009, replaced at 60k just after certified warranty expired, now at 104k. Waiting to see if will fail at 120k. please advise


John C. said
389 days ago
I have replaced twice no having issues again on a 2008


John C. said
389 days ago
I have replaced twice no having issues again on a 2008


Judith G. said
380 days ago
2004 Porsche Cayenne driveshaft problems paid lots of money for repairs. I just traded this car in due to it turning into a money pit . Failed emissions test , coolant issues , loud thumping on gear shifting, fuel pump etc. Please help ! I would love to know why I was never informed about any of these issues, recalls and class action lawsuits.


Roque K. said
362 days ago
I am currently getting my 2004 porshe cayenne fix on one recall.


Regina T. said
355 days ago
Hi. I’ve had the drive shaft on my 2005 Porsche Cayenne S twice. This is utterly ridiculous to spend all this money repairing a SUV that originally cost close to $100k. I’m like one of the other people on this thread, I thought I had done something wrong. I’ve had the coolant pipe issue, issues with headlights & now issues with my fuel pump. In addition, I’ve told I need a new alternator & a new starter. This car is a serious money pit & I think Porsche should not only pay for repairs but should pay for our inconvenience, wear & tear plus for my car losing value due to Porsche’s taking the position of trying to hide this problem from the owners like me.


Vladimir Z. said
349 days ago
2010 Cayenne the noise while expatriating just started....I'm being told it is the drive shaft that Porsche has been having problems with right at 75K. Porsche should pay if it is so common and a known problem.


Shirvany R. said
325 days ago
I have a 2006 Cayenne SUV which is also experiencing the the "shuttering" while at low speed...how shall we proceed with this Recall??!!
This is very frightening and our only means of transportation!


jeff b. said
314 days ago
08 cayenne s bad driveshaft ruined vacation gotta love it


Terry J. said
288 days ago
2006 Cayenne S just happened last week. Bought used 5 months ago. Waiting for estimate...feeling sick.


susan s. said
281 days ago
We are having this problem with our 2004 Cayenne.


Sean S. said
252 days ago
I am experiencing the same problem with my 04 cayenne turbo . What rights do I have ?


Michael Y. said
247 days ago
2009 cayenne replaced at 62000, now at112000, waiting for the failure!!


Binh T. said
246 days ago
I had it replaced around 50K, and it is now broke again at 110K. Cost to have it replaced at Porsche dealership $2,500.


Byron H. said
237 days ago
I purchased a 2004 Cayenne in 2006 from Carmax. Not longer after we had to replace the driveshaft (I was told it was bent) and the transmission control. Now in April, 2018 I am having the drive shaft replaced again - bearing failed ($1500 but not at dealer which charges $3000). Porsche dealer says there has not been a recall. Defect in manufacture is a serious problem


Jon J. said
228 days ago
Same problem, Porsche does not care because they haven’t been forced to by law.


dorothy a. said
203 days ago
I was feeling a vibration at take so I took my car to the shop this morning and its the rubber inside the rear differential so they said i need a drive shaft which is 2500 to 3000 to replace.


Anna C. said
200 days ago
I have a 2006 Porsche Cayenne that I have had to replace the bearing in drive shaft a year ago, and am having another issue with drive shaft now


Angel D. said
192 days ago
I got in my cayenne and drove down the street and the car started shaking and vibrating I thought a tire was going bad but little did I know the driveline had came apart to fix that was 1800.00 dallors


Kecia W. said
185 days ago
Yes I am having the same issue. This is my second 2006 Porsche Cayenne, both had the same issue. The car shakes and cannot go over 35 mph. I am very disappointed, especially to know so many people had this problem.


Daniel W. said
172 days ago
I am experiencing the same shaking as some of the reviews I have read about. Will have my mechanic check. Thanks in advance.


Kimberly A. said
171 days ago
Good Afternoon,
My name is Kimberly Askew -Donaldson. I purchased a pre-owned 2006 Cayenne Porsche and has since had the center bearing replaced. The repair cost me $600.00. However in addition to the $600.00 repair, I was told that the differential (Drive - Shaft) needs to be replaces as well, which the mechanic quoted me a price of $3300.00 to $3800.00 for the drive shaft repair. The total cost of the entire cost of the bearing and drive shaft is $4401.54. If possible, please give me a call at 919 353 4665, as i need assistance with this matter. Thanks.....


Nancy H. said
167 days ago
I just completed replacement of the drive shaft caused from a faulty bearing in my 2010 Cayenne S.


Patrick N. said
154 days ago
The same i jave a 2010 Cayenne Porsche S with this same issue.


Drew D. said
146 days ago
2004 Cayenne driveshaft problems hard vibrations and knocking seems to be under middle console. I bought this car used out of Walnut Creek ca. Not long ago and don’t want to spend nearly half the cost of car to fix it.


lurele s. said
146 days ago
yes happened to mines today


Brett L. said
142 days ago
Just hit 70k miles on my 2009 and it went. Had a 2008 and it went around 75k miles.


Nicole M. said
136 days ago
2008 Porsche CTT owned it 7 months, driveshaft replaced twice. 1st one was aftermarket. lasted 1000 mls. 2nd From Porsche Norwell "NEW FIX" $2100 part only. NOT the original mount and bearing... Will be seeking compensation.


Steven P. said
132 days ago
Just failed on my 2009 at 76k miles. Perfect timing.


Oksana B. said
130 days ago
My 2009 has the same issue with the drive shaft. The support gave way and caused the drive shaft to fail. The entire drive shaft, support etc. must be replaced.


Jennifer P. said
125 days ago
Center support bearing fail & it did more damage when it failed! 2004 Cayenne S..


Dondrea S. said
125 days ago
My 2008 Porsche Cayenne with 100000 miles and my drive shaft went out. Mechanic said this is a common problem with Porsche Cayenne's. Why isn't a recall to fix this problem. Cost me 1300.00 dollars.


Jeremy Z. said
120 days ago
2008 Cayenne drive shaft being replaced tomorrow. 68,000 Miles driven. Is there a class action I can join?


Robert P. said
119 days ago
Mine failed @97000 miles. Porsche dealer says they have seen many of these failures before. Porsche says the entire driveshaft needs to be replaced (with the same bad support?) for $2200. Found the driveshaft on Amazon for $220 and local mechanic that will install for $150.


Jeremy Z. said
119 days ago
See Jeremy Z response above


Gwayne L. said
119 days ago
Brought in my '05 S for 4 yr maintenance and they took a look underneath...of course they found this and and showed me the cracking in the bushing. $2,300. I swear the car sounds louder than it used to.


Elias Z. said
115 days ago
2008 Cayenne just diagnosed as needing new drive shaft for 2nd time.


Howard L. said
112 days ago
Have an iddue with my 2006 cayenne s drive shaft
Contacted local dealer, no recalls
Have spent 1300.00 dollars. Any help please contact


said
103 days ago
2006 Cayenne S same problem as stated in all other posts Estimatefor repair ranging from 1300 to3250 dollars
.Anawful turn of events especially after plastic coolant pipes,loctiteissue, headliner complete fail. Porsche should not be cutting these corners, endangering safety and limiting use of vehicle due to time in shops and exorbitant costs. Consumers need help,Please!


H T. said
102 days ago
2004 just went out. $600 for part and labor.


Margot R. said
98 days ago
2006 Porsche Cayenne S drive train shaft and center support failure,very expensive fix and unfortunately a known defect. Owners should be compensated huge safety issue and concern!


Toby G. said
96 days ago
Having same issue with my 05 Porsche Cayenne drive shaft


Chris N. said
86 days ago
On my 3rd drive shaft. The 3rd one I went with after market and haven't had a problem since. Rear transfer case went out in the mo7ntains by Asheville, NC and after it was towed to the dealer, I was having a conversation with a service advisor on what a POS this car has been. After he told me it'd be 5k for a new transfer, I ran off the list of repairs I personally have done and when mentioned the drive shaft, his response was you wouldn't have bought the car if it didnt fail. Meaning there's so much torque and performance with a Cayenne that the driveshafts always start to fail around 50k miles. What a dumb***. Thank goodness for Pelican Parts tutorials and another vehicle to drive when she breaks down evey other month. I'm able to do a fair bit of work on her myself but couldn't imagine having to pay an indy shop everytime something went wrong.


TERRANCE S. said
79 days ago
Purchased a preowned 04 Cayenne 3 years ago and have just recently been experiencing the vibration and "bump" coming from under my truck. Did some looking online and saw there had been MANY reported issues with Porsche . Scheduled to bring truck in and was told by an indy shop it was my drive shaft center support section and would need to replace my complete driveline at $1400-4400 to repair. This after the infamous cooling lines.This has been an issue with 02-10 Cayenne's. Why is Porsche not standing by their products?


JAMES R. said
76 days ago
Purchased 2009 Cayenne base model 3 months ago from Austin, TX. It has 64K miles. Recently got the dreaded "thumping" in the console, and after arriving home to investigate, found out the center bearing on driveshaft is shot. Spent 500 for new shaft to replace it with. Waiting on labor costs.


Matthew A. said
69 days ago
Just purchased a 2004 Cayenne S with 39k and now the shaking. took it to a shop and they quoted me $1500


Egidijus M. said
68 days ago
Bought 20005 Cayenne Turbo with 50k miles now 110k miles and now on need to get my 4th driveshaft. Tired of feeding my Porsche dealership and decided to go with carbon fiber driveshaft now. Very disappointed with Porsche driveshafts.


Jeremy Z. said
65 days ago
I’ve complained to NHTSA. Here’s a copy of a recent update from them which includes tracking and case numbers. Everyone with this problem should complain to NHTSA. When replying, type your text above this line.
Notification of Case Change (All times are GMT-0400)

Workspace: NHTSA Hotline Center
Case: Tracking #11122147
Case Number: 1273867

Date: 10/01/2018 Time: 13:30:36
Creation Date: 09/28/2018 Creation Time: 16:57:21

Symptom:
Entered on 10/01/2018 at 1:30:36 PM EDT (GMT-0400) by Ann Marie L Ambrose:

Thank you for contacting the U.S. Department of Transportation’s Vehicle Safety Hotline Information Center.

Based on your request, in some cases an investigator from the Office of Defects Investigation (ODI) may call to clarify or verify information from your report. Unfortunately, the large volume of reports received by the agency does not permit a return call for each report filed.

NHTSA technical staff conducts a continuous analysis of these reports to determine whether an unusual number of complaints of potential safety-related problems have been received on any specific line of vehicles. The number of reported complaints and the severity of the consequences are carefully reviewed by technical staff and measured against the number of vehicles manufactured, and how many years the vehicles have been in service.

This ongoing evaluation process allows NHTSA technical staff to determine whether complaints represent isolated reports or a trend. If a trend is suspected and a problem has a potential for causing a risk to safety, the agency will open an investigation for more detailed analysis of the problem.

If you have questions about whether your concern involves an investigation or recall are best answered by contacting the Defects Investigation Team, you may do so by mailing in your inquiry of a status update to:

U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation (NVS-210)
1200 New Jersey Ave, SE
West Building
Washington, DC 20590

(Note: Please provide your ODI "Complaint" number on all copies)

We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.

Thank you,

NHTSA.dot.gov Response Team


Jeremy Z. said
65 days ago
If NHTSA orders a recall, all of us who’ve already paid for repairs should be reimbursed.


Nikki N. said
53 days ago
Same issue with 2009 cayenne s driveline.


Howard L. said
37 days ago
Also replaced that two piece drive shaft on my 2006


Michelle K. said
27 days ago
I have a 2008 Cayenne Turbo and just spent in excess of $2K to repair the bearing and driveshaft!


Jim S. said
25 days ago
Same issue - just replaced driveshaft (bearing failure) on 2008 Porsche Cayenne - $1500. Dealer said he sees it frequently! 85K miles...


Niki H. said
24 days ago
I just bought a used 2007 Cayenne and the mechanic told me the shaft has failed and needs replacement. I am located in Canada, is there still a case for this? Please advise.


steve c. said
20 days ago
2007 Cayenne Turbo, started having this problem coming home from work, 9 miles from the house. I did some research online, this problem is not limited to Porsch but also on all VW Touareg as well.


Santokh B. said
16 days ago
I have a 05 Porsche Cayenne Turbo and same problem . It has close to 96K miles and dealer just gave me a quote for almost $2500 to replace the Cardan drive shaft.


Harvey T. said
13 days ago
2006 Cayenne Turbo. It was not vibrating, but clunking often, when it shifted (clunk from underneath, center/back area). Porsche driveshaft $1500 for part only. I got it fixed at a non Porsche mechanic, for cheaper part and labour. Now 3 months later, the problem has returned, and my mechanic says the driveshaft needs replacing again (driveshaft is under warranty). But why so soon, what faulty thing has Porsche done, will this keep happening? I also have the ceramic coolant pipes.


Brent L. said
8 days ago
I have a 2008 Porsche cayenne s and now replacing my driveshaft tomorrow

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