The class action complaint accuses LA Fitness of defrauding consumers by charging an additional monthly membership fee following a customer's cancellation of a membership. Specifically, that LA Fitness represented to its members that its monthly dues membership agreement was a "monthly" contract that could be terminated, along with monthly dues billing, simply by following the contracts procedures for cancellation.  The plaintiff alleges that the representation was deceptive because as a result of LA Fitness' allegedly unfair business practices, it is virtually impossible to cancel the contract without being charged as least one or two months of additional dues even when members follow the company's stated cancellation procedures.

The plaintiff claims that LA Fitness' unfair practices include imposing an unreasonably long 30-day notice requirement before the next billing date for members to cancel and avoid incurring additional monthly charges; using pre-paid membership dues to extend contracts beyond members' usage despite the company's representation in the contract that no further billing will occur after a timely mailing of a cancellation notice; failing to inform members that they can cancel only by using a particular cancellation form obtainable only in person at an LA Fitness Club.  In addition, the plaintiff claims that LA Fitness systematically ignored proper and timely cancellation notices to continue automatic billing of dues from members' bank accounts or credit cards.

The plaintiff seeks to represent a class of all former LA Fitness Club members who have incurred at least one additional monthly billing charge after they timely canceled their monthly dues membership agreements with LA Fitness.